Five things I’ve learned from our portfolio companies: Net retention is everything. The average SMB SaaS company sees churn rates of 3-7% monthly. This means — mathematically speaking — that the average SMB business cannot scale. The only way to grow is to be non-average.
How to Win at SMB SaaS
How to Win at SMB SaaS
How to Win at SMB SaaS
Five things I’ve learned from our portfolio companies: Net retention is everything. The average SMB SaaS company sees churn rates of 3-7% monthly. This means — mathematically speaking — that the average SMB business cannot scale. The only way to grow is to be non-average.